Unable to log in for multiplayer games.

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Sami Ottman
Private First Class - Opel Blitz
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Joined: Thu Dec 21, 2017 10:56 pm

Unable to log in for multiplayer games.

Post by Sami Ottman » Thu Jul 18, 2019 10:40 pm

When I attempt to log in with the account name I thought was my one and only Slitherine account (not Sami Ottman), I simply get denied to log in. Same problem is not prevalent in any other Slitherine games, such as Field of Glory II for example, where I can log in just fine. If I attempt to create a new account for testing purposes, I get an unknown error (regardless of the email I try to use). This account I am using on the forums right now apparently does not have the game linked to it, so therefore can't log in.

I've been told this could perhaps be related to the merging of Matrixgames and Slitherine accounts.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15315
Joined: Thu Jun 12, 2014 6:44 pm

Re: Unable to log in for multiplayer games.

Post by zakblood » Fri Jul 19, 2019 4:29 am


Sami Ottman
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Thu Dec 21, 2017 10:56 pm

Re: Unable to log in for multiplayer games.

Post by Sami Ottman » Fri Jul 19, 2019 5:25 am

zakblood wrote:
Fri Jul 19, 2019 4:29 am
here you go, good luck

http://www.slitherine.com/forum/viewtop ... 58&t=79395
Thanks. But unfortunately I have already seen this before. There is no "form" for me.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15315
Joined: Thu Jun 12, 2014 6:44 pm

Re: Unable to log in for multiplayer games.

Post by zakblood » Fri Jul 19, 2019 5:36 am

then only other option is to open a support ticket

http://www.slitherine.com/support/

Shilod
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 21
Joined: Tue Dec 25, 2012 11:01 am
Location: Moscow region, Russia.

Re: Unable to log in for multiplayer games.

Post by Shilod » Sun Jul 21, 2019 6:57 pm

Have the same problem. Only one accout - that work perfectly on other Slitherine games. Sad ((( P.S. already wrote to support team

Shilod
Lance Corporal - SdKfz 222
Lance Corporal - SdKfz 222
Posts: 21
Joined: Tue Dec 25, 2012 11:01 am
Location: Moscow region, Russia.

Re: Unable to log in for multiplayer games.

Post by Shilod » Mon Jul 22, 2019 4:26 pm

Yesterday i have changed password (login left the same). Now the game works! Thanks to support team ) :D

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15315
Joined: Thu Jun 12, 2014 6:44 pm

Re: Unable to log in for multiplayer games.

Post by zakblood » Mon Jul 22, 2019 4:35 pm

glad your sorted and can enjoy now the online game

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