Server unable to validate your details

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ggarynorman
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 234
Joined: Sat Nov 21, 2009 7:37 pm

Server unable to validate your details

Post by ggarynorman »

Hello,

i have a number of Multiplayer matches on at the moment. When I try and login I get;

Server has been unable to validate your details. Please contact support.

Could you please help me resolve this

Thanks
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28014
Joined: Sun Dec 04, 2005 6:25 pm

Re: Server unable to validate your details

Post by rbodleyscott »

The server was down earlier but is now back up.

If this does not resolve the issue, please email support@slitherine.co.uk
Richard Bodley Scott

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paulmcneil
1st Lieutenant - Grenadier
1st Lieutenant - Grenadier
Posts: 768
Joined: Thu Dec 23, 2010 11:07 pm
Location: Hamble, UK
Contact:

Re: Server unable to validate your details

Post by paulmcneil »

I've got the same problem. Doesn't Slitherine run a backup server?
Paul McNeil
stockwellpete
Field of Glory Moderator
Field of Glory Moderator
Posts: 14500
Joined: Fri Oct 01, 2010 2:50 pm

Re: Server unable to validate your details

Post by stockwellpete »

It seems to happen at around 9-30 am (UK time) and last for about half an hour. It has this week, anyway.
rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28014
Joined: Sun Dec 04, 2005 6:25 pm

Re: Server unable to validate your details

Post by rbodleyscott »

paulmcneil wrote: Fri Feb 15, 2019 10:10 am I've got the same problem. Doesn't Slitherine run a backup server?
They have server backups, but not, as far as I know, backup servers. If you think this downtime is bad, try some of the popular MMOs (World of Warcraft, Elder Scrolls Online etc.). They don't seem to have backup servers for when the main servers are down either. I guess it isn't economically viable.
Richard Bodley Scott

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rbodleyscott
Field of Glory 2
Field of Glory 2
Posts: 28014
Joined: Sun Dec 04, 2005 6:25 pm

Re: Server unable to validate your details

Post by rbodleyscott »

The server is up now, so if you are still getting the "Server is unable to Validate your details" message, you should email support@slitherine.co.uk
Richard Bodley Scott

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