BA2 freeze when starting

[perfectcaptain]

After years of faultless behavior (hats off to the designers), my copy of BA2 now freezes in the first screen and will not even turn off through task manager. I am on win10 and have not changed anything recently, it just stopped working. Any ideas?

[pipfromslitherine]

When you say first screen, what do you mean? The main menu?

Can you copy the contents of the error.log file in Documents/My Games/BA2 into a reply here.

My first suggestion would be take a look at the options.txt file (in the same folder) and check that REZX and REZY match your screen size. You can also try changing the FULLSCREEN value to 0, saving, and then starting the game.

Cheers

Pip

[perfectcaptain]

Hello Pip, thanks for the speedy reply. The game freezes in the introductory screen while loading, before the main menu. I tried the Fullscreen to 0, but it didn't work. The REZX and REZY match my screen size.

Here is the error log.

VER:10004
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 11
Model = 14
Family = 6
Extended model = 9
CLFLUSH cache line size = 64
APIC Physical ID = 6
CPU Brand String: Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
TS: Start
TS: IAPSent
TS: UILoaded
INITIAL LOAD 5710
TS: BattleObj
TS: Managers
TS: BFBB
TS: LT
TS: InitDLUI
TS: Messages
TS: Ended

[pipfromslitherine]

Try renaming the whole BA2 folder from Documents and then running the game again. It will rebuild the folder tree, and it might work itself out. If so you can then copy across the SAVES folder inside to allow you to keep your saved games.

Cheers

Pip