PBEM problem

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luisito1234
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PBEM problem

Post by luisito1234 » Tue Oct 07, 2008 11:51 am

A friend of mine and myself have bought the CNAW to play PBEM between us. Nevertheless, when we sent the fisrt turn to the another, the following message appears: "Exception, the file could not be loaded". I can see the file (so I have saved it in the correct place), but I cannot open it. We have tried it several times and changing the order (sometimes I start the game and send the file and sometimes my friend send me the initial turn).

Has anyone had the same problem? Does anyone know how to fix it?
Thanks

firepowerjohan
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Post by firepowerjohan » Tue Oct 07, 2008 12:15 pm

Did you both buy Slitherine version, or does one of you have Matrix? Not that it should matter, just checking to be on the safe side. You should pick "Load Multiplayer" NOT "Load Game" in the main menu to load a PBEM
Johan Persson - Firepower Entertainment
Lead Developer of CEAW, CNAW and World Empires Live (http://www.worldempireslive.com)

luisito1234
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Post by luisito1234 » Tue Oct 07, 2008 1:38 pm

My friend bought it from the slitherine website whilst I bought it from the matrixgames.com website. Obviously, we always select load multiplayer option. In fact I can see the name of the file, but I cannot load it. Is there any problem by purchasing the same game from different websites?

firepowerjohan
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Post by firepowerjohan » Tue Oct 07, 2008 1:51 pm

luisito1234 wrote:My friend bought it from the slitherine website whilst I bought it from the matrixgames.com website. Obviously, we always select load multiplayer option. In fact I can see the name of the file, but I cannot load it. Is there any problem by purchasing the same game from different websites?
Should be no problem, so this is confusing. Can you try compress the save game with zip or rar before sending it making sure the file is intact when it arrives.

By the way, you are able to open your own saves right, and so is your opponent?
Johan Persson - Firepower Entertainment
Lead Developer of CEAW, CNAW and World Empires Live (http://www.worldempireslive.com)

luisito1234
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Post by luisito1234 » Tue Oct 07, 2008 1:59 pm

Yes. I am able to open the files I have sent and my friend is able to open his save files. I will try to send the file tonight in a zip file, but I do not think it works. Any idea to resolve it?

firepowerjohan
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Post by firepowerjohan » Tue Oct 07, 2008 2:32 pm

The saves go into the user folder for a reason. But when you send the saves to each other, do you place it in user folder where you know you have access to files?
Johan Persson - Firepower Entertainment
Lead Developer of CEAW, CNAW and World Empires Live (http://www.worldempireslive.com)

luisito1234
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Post by luisito1234 » Tue Oct 07, 2008 3:01 pm

I attach the file received within the directory c:\documents and settings\my name\CNAW\data\pbem. As I commented before, I have no problem about seeing the file itself since I am able to select it from the multiplayer menu (PBEM), although I cannot load it: "Exception, the file could not be loaded"

luisito1234
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Post by luisito1234 » Wed Oct 08, 2008 9:26 am

Hi. I sent turn in a zipped file but I did not work. Any idea?? We bought the game to play PBEM and need a solution. Regards

luisito1234
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Post by luisito1234 » Thu Oct 09, 2008 9:53 am

Johan,

Any news?. I would like to start playing PBEM. Thanks

firepowerjohan
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Post by firepowerjohan » Thu Oct 09, 2008 10:56 am

We are investigating the matter
Johan Persson - Firepower Entertainment
Lead Developer of CEAW, CNAW and World Empires Live (http://www.worldempireslive.com)

firepowerjohan
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Post by firepowerjohan » Thu Oct 16, 2008 3:18 pm

The problem has been found and will be fixed in the next patch which is finished in a matter of weeks.
Johan Persson - Firepower Entertainment
Lead Developer of CEAW, CNAW and World Empires Live (http://www.worldempireslive.com)

luisito1234
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PBEM

Post by luisito1234 » Fri Oct 17, 2008 6:56 am

Great!!!! I can´t wait for that moment. Thanks and best regards

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