Spartan Technical Support

PC/MAC : Turn based Empire building in the ancient Greek World.

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IainMcNeil
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Joined: Fri Apr 01, 2005 10:19 am

Spartan Technical Support

Post by IainMcNeil »

If you are having problems running Spartan, then first of all let us apologise and hopefully get you up and running as soon as possible. Here are some instructions on what to do.

1. Update your drivers. There are often bugs in the graphics & sound card driver software which get fixed after release. These cannot be fixed by the game developer, no matter how much you think they should be :) We know its frustrating to be asked to do this, but in some situations this is the only way to get a game running. If you are having problems running a game, updating your drivers shoudl be the first thign you do.

2. Install the latest patch. Every country has its own patch so make sure you install the correct one. To check which one you need look at the box and find the publisher logo and match it with the list on the patch page located at http://www.slitherine.com/spartan/downloads.htm

3. Have you disabled any CD emulation software? Copy protection systems are designed to make this impossible as this is one of the primary methods employed by pirates. You must disable all emulation software before playing Spartan. For full details of how to do this please download the CD Emulation help file from safe disc from http://www.slitherine.com/spartan/SafeDisc_Help.zip

4. If your problem is not fixed by any of the above, there is a more detailed set of options at http://www.slitherine.com/spartan/faq.htm

5. If this doesn't help then please post a message with your problem in this forum. Please tell us as much information as possible including but not limited to
* The publisher version
* The version number
* Details of your machgine specs
* What happens & when it happens. E.g. which screen you are looking at, which buttons did you press to repeat the problem. WHat happens when the game goes wrong.
* A Directx Dialog file - see below for instructions on how to generate a Directx Dialog file.

How to get a Directx Dialog file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
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