Freeze with music and mouse stuck

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kuromu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Tue Nov 24, 2015 11:11 am

Freeze with music and mouse stuck

Post by kuromu » Wed Mar 29, 2017 10:28 am

Hi, devs,
just got this on a campaign map, I send you the zip file with log error listed to this date, don't know if it useful, cause I must close the game with task command.

My game just freeze on the ork's turn just after I kill the "weird Ork". Music continue but my mouse control was useless and freeze too, can't use it on my desktop too.
I see files dated to this day so Here it is.
Thank you for your support.
Attachments
SANCTUS.7z
(905 Bytes) Downloaded 47 times

pipfromslitherine
Site Admin
Site Admin
Posts: 8812
Joined: Wed Mar 23, 2005 10:35 pm

Re: Freeze with music and mouse stuck

Post by pipfromslitherine » Wed Mar 29, 2017 2:55 pm

That looks like it ended correctly, so unfortunately doesn't contain any error information. Do you have a save from which you can repeat this issue?

Cheers

Pip
follow me on Twitter here

kuromu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Tue Nov 24, 2015 11:11 am

Re: Freeze with music and mouse stuck

Post by kuromu » Wed Mar 29, 2017 4:25 pm

yes, I send the save to this mail : support@slitherine.co.uk
got a ticket from here, it's [Ticket#2017032910000061]

the file called 12999.LSF,
try to reboot game with this save but freeze exactly at the same moment, ork shoot my troop, and the game freeze.
unfortunely can't send here cause the file is too big, 1.39Mo

Cheers

pipfromslitherine
Site Admin
Site Admin
Posts: 8812
Joined: Wed Mar 23, 2005 10:35 pm

Re: Freeze with music and mouse stuck

Post by pipfromslitherine » Wed Mar 29, 2017 4:59 pm

OK - if you have sent the save to support then they will see that it gets to the right people. Thanks a lot for taking the time to report it :)

Cheers

Pip
follow me on Twitter here

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