Game will not launch

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zestorsk
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Game will not launch

Post by zestorsk »

Vietnam 65 will not launch or allow me to open configure. This problem will not allow me to play. The game worked for awhile but recently the problem listed started. Please help! I greatly enjoy playing the game. :cry:
zakblood
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Re: Game will not launch

Post by zakblood »

Could you please attach a DxDiag report file to your message / reply?

Please attach a DxDiag report fie.
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)
VPaulus
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Re: Game will not launch

Post by VPaulus »

Is it a Steam version or a standalone version of the game?
zestorsk
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Re: Game will not launch

Post by zestorsk »

it wont let me attach the txt file
zestorsk
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Re: Game will not launch

Post by zestorsk »

It is a steam version.
VPaulus
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Re: Game will not launch

Post by VPaulus »

Please verify the integrity of your game files:

https://support.steampowered.com/kb_art ... -QEUH-3335
zestorsk
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Re: Game will not launch

Post by zestorsk »

Verified all game files; all okay.
VPaulus
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Re: Game will not launch

Post by VPaulus »

Please try the following steps:
Step 1: Run the game as Administrator

- Right-click the game in your Steam Library.
- Go to Properties, then to the Local Files tab.
- Click Browse Local Files.
- Locate the game executable (the application file).
- Right-click it and go to Properties.
- Click the Compatibility tab.
- Check the "Run this program as an administrator" box.
- Click Apply. Having done this, restart Steam and try launching the game again.


Step 2: Run Steam as Administrator

- Navigate your Steam installation file (By default, it is C:\Program Files (x86)\Steam).
- Right-click the Steam executable.
- Follow the above steps to set it to Run as Administrator.
- Restart Steam.
zestorsk
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Re: Game will not launch

Post by zestorsk »

Did what was sent and it is still doing the same problem
VPaulus
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Re: Game will not launch

Post by VPaulus »

In which folder is the game installed? Can you provide the path?
emackn
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Re: Game will not launch

Post by emackn »

Game does not launch.
I used the windows troubleshooter to try to find a compatibility mode, but nothing worked to run the game. The config dialog came up in windows XP mode, but game would not launch after configuring.

post does not allow file attachments. This is pretty frustrating.

I'm about to just ask for a refund from steam simply due to how difficult it seems to get help, even when people provide the information you ask for.

Here is a link to a zipped archive of the windows event files and DxDiag output, from dropbox, /s/iamkx5n5jbivsrt/non-crit-vietnam-65.zip
emackn
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Re: Game will not launch

Post by emackn »

Never mind. I just requested a refund from Steam. Just quicker that way.
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