Login problem PC only

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Brenmusik
Major - Jagdpanther
Major - Jagdpanther
Posts: 1077
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Location: Albion

Login problem PC only

Post by Brenmusik » Wed Aug 06, 2014 10:21 am

When I try to login from the forum page (top right) it refreshes the same screen. Using the button in the green band across the top has the same result. Trying "shop".. after a minute or so displays the message "this page can't be displayed". Happily my Android tablet is still connected to "logged in".

JosephM
Slitherine
Slitherine
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Joined: Tue Mar 18, 2014 10:17 am

Re: Login problem PC only

Post by JosephM » Wed Aug 06, 2014 4:42 pm

Hello Brenmusik,

I'm sorry you are having problems with the site. Could you please try loading the website in a different browser and see if the issues persist?

Brenmusik
Major - Jagdpanther
Major - Jagdpanther
Posts: 1077
Joined: Wed Mar 14, 2012 5:00 pm
Location: Albion

Re: Login problem PC only

Post by Brenmusik » Thu Aug 07, 2014 7:47 am

Will do, thanks.

Brenmusik
Major - Jagdpanther
Major - Jagdpanther
Posts: 1077
Joined: Wed Mar 14, 2012 5:00 pm
Location: Albion

Re: Login problem PC only

Post by Brenmusik » Thu Aug 07, 2014 7:56 am

That did the trick, well done.

JosephM
Slitherine
Slitherine
Posts: 225
Joined: Tue Mar 18, 2014 10:17 am

Re: Login problem PC only

Post by JosephM » Thu Aug 07, 2014 1:08 pm

Hello Brenmusik,

I'm glad that fixed it. It is likely therefore an issue with your browser settings (or the Browser itself - to that end I use Firefox as my primary browser and do not get any persistent issues). You could try clearing local temporary files, e.g. cookies, and see if that fixes the issues on your primary browser. If you are unsure of how to do this, please tell me which browser you are using and I will find a good tutorial that explains how to do this.

Brenmusik
Major - Jagdpanther
Major - Jagdpanther
Posts: 1077
Joined: Wed Mar 14, 2012 5:00 pm
Location: Albion

Re: Login problem PC only

Post by Brenmusik » Thu Aug 07, 2014 8:56 pm

A postscript.

I'm now using Firefox, the latest version it assures me. I can reach the log in screen and tick the remember me box but when I return to the forum, I'm asked to log in again! Not a huge problem, I'll only have to do it once a day :wink:

Paulmatthew22
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
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Re: Login problem PC only

Post by Paulmatthew22 » Fri Nov 06, 2015 8:08 pm

Yes,.I blogged about these issues about a month ago and never received a reply,.It is under the heading " Server problems ( I believe)" under my user name Paulmatthew22@gmail.com,.I switched from exfinity to At&t ( which is wireless ) about 3 months ago,.When I play the game it will sometimes freeze,.There have been times where I wait it out and it comes back,.But when it freezes I cannot minimize the screen to do other computer work,.I DO NOT know whether it is my wireless carrier, or my computer,. but I have to unplug the modem and and restart my computer,.I have not played anything else but Total War on Steam,.and sometimes it freezes as well and I have to do the same thing,.If you have any recommendations on how to resolve this issue plz let me know!

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