Heroes of stalingrad-stuck

KLDaly
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Heroes of stalingrad-stuck

Post by KLDaly »

I just finished downloading this game and when I start up the game, I get a message stating that the game is running in introductory mode. However, there is no "next button, or a "continue" button, or anything to remove the screen and message and allow me to proceed to the actual game. Anyone familiar with my dilemma?? Please help me.


<--------------Clowns Stuck Jokers--------------->
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

ok sorry for your issues, lets take a look and see if anything standard pops up first.

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
KLDaly
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Re: Heroes of stalingrad-stuck

Post by KLDaly »

as requested
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zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

just notes for the developer

Card name: Intel(R) HD Graphics 4600
Dedicated Memory: 112 MB

P1: LockNLoad.exe X6
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

http://www.matrixgames.com/forums/tm.asp?m=4079251

above is the install guide for the game, what patch level are you on?

latest is 1.10 and all pre requisites are needed with windows 10 as well, and have to be installed, even if you have a later version etc
2.jpg
2.jpg (216.46 KiB) Viewed 5607 times
and please try and see if this also is enabled as it's disabled by default in win 10
1.jpg
1.jpg (171.62 KiB) Viewed 5607 times
and see if that makes the game work, the guide was written by me so any questions, please feel free to ask and reply
KLDaly
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Re: Heroes of stalingrad-stuck

Post by KLDaly »

its enabled
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

what now is the game patched upto?

latest version of the game is latest is 1.10

have you checked your firewall and anto virus logs to see if either have interfered with the game running?
KLDaly
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Re: Heroes of stalingrad-stuck

Post by KLDaly »

can you link me to the 1.10 patch??
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

its in your support post above in your account as long as you registered the game etc

http://www.matrixgames.com/forums/tm.asp?m=4290024

a guide on how to do this is in the link above

with more information on what's in the patch and fixes etc here,

http://www.matrixgames.com/forums/tm.asp?m=3546087
KLDaly
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Re: Heroes of stalingrad-stuck

Post by KLDaly »

For the first time in my experience, the compatibility troubleshooter actually shot the trouble and now I'm up & playing...thanks for all your efforts...soon, it's time to get my OoB up and running
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

thanks for getting back and posting it working, now you can enjoy the game, good luck and happy gaming
KLDaly
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Re: Heroes of stalingrad-stuck

Post by KLDaly »

I', surprised that no one's commented on the reference below:

<--------------Clowns Stuck Jokers--------------->
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

never really took much notice tbh
Judgmentfish
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Re: Heroes of stalingrad-stuck

Post by Judgmentfish »

I have the same issue. However, none of the above makes any sense to me. Does this game work on Windows 10 or not? Did I just waste my money?
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

yes game works fine on windows 10

https://www.matrixgames.com/forums/tm.asp?m=4079251
Judgmentfish
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Re: Heroes of stalingrad-stuck

Post by Judgmentfish »

zakblood wrote: Tue Dec 10, 2019 8:14 am yes game works fine on windows 10

https://www.matrixgames.com/forums/tm.asp?m=4079251
I contacted support. They asked for my DIGDGX report.

Not heard back. You seem to know all about this. What do I do now?
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

check your spam mail or post it here and i'll take a look, tbh the game works fine as shown in my link and tests

https://www.matrixgames.com/forums/tm.asp?m=4079251

if your one of the few it doesn't work on with windows 10, take my advice and do as my other link suggest, all are needed for some game, and not make any difference to windows
Judgmentfish
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Re: Heroes of stalingrad-stuck

Post by Judgmentfish »

zakblood wrote: Tue Dec 10, 2019 6:53 pm check your spam mail or post it here and i'll take a look, tbh the game works fine as shown in my link and tests

https://www.matrixgames.com/forums/tm.asp?m=4079251

if your one of the few it doesn't work on with windows 10, take my advice and do as my other link suggest, all are needed for some game, and not make any difference to windows
It won't let me upload the text file. I haven't used Windows since 2009 until now, so talk to me like I'm four if you would.
zakblood
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Re: Heroes of stalingrad-stuck

Post by zakblood »

no worries, the part at the very end will help you,

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.
Judgmentfish
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Re: Heroes of stalingrad-stuck

Post by Judgmentfish »

Judgmentfish wrote: Tue Dec 10, 2019 7:06 pm
zakblood wrote: Tue Dec 10, 2019 6:53 pm check your spam mail or post it here and i'll take a look, tbh the game works fine as shown in my link and tests

https://www.matrixgames.com/forums/tm.asp?m=4079251

if your one of the few it doesn't work on with windows 10, take my advice and do as my other link suggest, all are needed for some game, and not make any difference to windows
It won't let me upload the text file. I haven't used Windows since 2009 until now, so talk to me like I'm four if you would.
Here is the file. Thanks!
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