Technical Support - Read Me

Moderator: Mixel Staff

Post Reply
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Technical Support - Read Me

Post by IainMcNeil »

First of all let us apologize for any problems you are having. We're here to help and solve them as soon as possible.

If you are having an issue please tell us much about the problem as possible including your device & operating system, and what exactly you see on screen before and after the issue and anything you did just before the issue occurred that might help us to understand and repeat the issue here so we can resolve it.

Here are some tips:
* We are not aware of any crash bugs, but if your game is crashing one thing you can try is closing other apps and restarting the device which frees up memory and often resolves issues on iPad.
* The game is only available for iPad 2 or later as it requires iOS6+. If you have an older device you will not be able to install to it. Sorry!
* The original board game is not exactly the same as the digital version. We made a lot of tweaks to get the best out of the digital version so these differences are not bugs :)

If this doesn't help please let us know your problems and we'll work to resolve them ASAP.

Enjoy the game!

The Mixel & Slitherine Teams
Post Reply

Return to “Tech Support”