Hi,
I was playing Pandora with no mods, and in the middle of my game it crashed with this error message. Error 3221225477 EXCEPTION_ACESS_VIOLATION
How do I fix this?
Error 3221225477 EXCEPTION_ACESS_VIOLATION
Moderators: Pandora Moderators, Slitherine Core
Re: Error 3221225477 EXCEPTION_ACESS_VIOLATION
You most likely can't fix it but you can help me do it by attaching the game's error-log.
"Reporting Issues
Game Logs
When reporting an issue, please make sure to include all of the game's logs and, if applicable, a save game. You can either attach them to your post (.zip) or mail them to support@slitherine.co.uk. This will greatly help expedite a fix or further assistance.
Saved games, screen shots, configuration and log files are stored in the following locations:
Windows Vista/7: "%APPDATA%\Proxy Studios\Pandora\"
Windows XP: "%APPDATA%\Proxy Studios\Pandora\"
Mac OS X: "/Users/<user>/Library/Application Support/Proxy Studios/Pandora/"
Linux: "/home/<user>/.config/Proxy Studios/Pandora/"
The Steam version stores saved games in a different location to support the Steam Cloud:
Steam: "<installation directory>/Cache/cloud/"
Due to multi-platform syncing limitations, the Steam Cloud system requires all files and directories to have lowercase names. Failure to comply may prevent the Steam Cloud from working properly and may clear all files from the cloud. Please be very careful if you modify the contents of this directory manually, especially on case-sensitive filesystems like those normally found on Linux."
I particularly need the files Pandora.error.log and/or PandoraServer.error.log
Usually in:
%APPDATA%\Proxy Studios\Pandora\Logs
I'm pretty sure that access-violation is my fault, but I need the logs to see where it happened so I know where to look for the programming error that leads to it. It seems to happen quite rarely and circumstancial, so I didn't have it while testing.
"Reporting Issues
Game Logs
When reporting an issue, please make sure to include all of the game's logs and, if applicable, a save game. You can either attach them to your post (.zip) or mail them to support@slitherine.co.uk. This will greatly help expedite a fix or further assistance.
Saved games, screen shots, configuration and log files are stored in the following locations:
Windows Vista/7: "%APPDATA%\Proxy Studios\Pandora\"
Windows XP: "%APPDATA%\Proxy Studios\Pandora\"
Mac OS X: "/Users/<user>/Library/Application Support/Proxy Studios/Pandora/"
Linux: "/home/<user>/.config/Proxy Studios/Pandora/"
The Steam version stores saved games in a different location to support the Steam Cloud:
Steam: "<installation directory>/Cache/cloud/"
Due to multi-platform syncing limitations, the Steam Cloud system requires all files and directories to have lowercase names. Failure to comply may prevent the Steam Cloud from working properly and may clear all files from the cloud. Please be very careful if you modify the contents of this directory manually, especially on case-sensitive filesystems like those normally found on Linux."
I particularly need the files Pandora.error.log and/or PandoraServer.error.log
Usually in:
%APPDATA%\Proxy Studios\Pandora\Logs
I'm pretty sure that access-violation is my fault, but I need the logs to see where it happened so I know where to look for the programming error that leads to it. It seems to happen quite rarely and circumstancial, so I didn't have it while testing.
Re: Error 3221225477 EXCEPTION_ACESS_VIOLATION
Hello
i got same issues. cant even load into the game anymore. I try to upload my log file. Maybe you can help. Log-wise it seems as an event or the auto-save procedure is causing the problem.
The critical part is here:
[2016-Feb-29 13:28:39] Event: LifeformDiscovered.
[2016-Feb-29 13:28:39] ExceptionHandler::handleSignal(int signal):
[2016-Feb-29 13:28:39] Signal raised:
[2016-Feb-29 13:28:39] 11 SIGSEGV (Segmentation fault)
[2016-Feb-29 13:28:39] ExceptionHandler::handleException(EXCEPTION_POINTERS* exception):
[2016-Feb-29 13:28:39] Windows structured exception thrown:
[2016-Feb-29 13:28:39] 3221225477 EXCEPTION_ACCESS_VIOLATION
[2016-Feb-29 13:28:39] (0) [0x067E01EF] ?? ()
[2016-Feb-29 13:28:39] (1) [0x0730474A] ?? (C:\Windows\system32\ig4icd32.dll)
If there is anything else i can do let me know. i will occassionally check the forum. Maybe we can figure it out together. So far im enjoying it thou challenging with the aggro AI it becomes quite fun after figuring out how to beat them.
i got same issues. cant even load into the game anymore. I try to upload my log file. Maybe you can help. Log-wise it seems as an event or the auto-save procedure is causing the problem.
The critical part is here:
[2016-Feb-29 13:28:39] Event: LifeformDiscovered.
[2016-Feb-29 13:28:39] ExceptionHandler::handleSignal(int signal):
[2016-Feb-29 13:28:39] Signal raised:
[2016-Feb-29 13:28:39] 11 SIGSEGV (Segmentation fault)
[2016-Feb-29 13:28:39] ExceptionHandler::handleException(EXCEPTION_POINTERS* exception):
[2016-Feb-29 13:28:39] Windows structured exception thrown:
[2016-Feb-29 13:28:39] 3221225477 EXCEPTION_ACCESS_VIOLATION
[2016-Feb-29 13:28:39] (0) [0x067E01EF] ?? ()
[2016-Feb-29 13:28:39] (1) [0x0730474A] ?? (C:\Windows\system32\ig4icd32.dll)
If there is anything else i can do let me know. i will occassionally check the forum. Maybe we can figure it out together. So far im enjoying it thou challenging with the aggro AI it becomes quite fun after figuring out how to beat them.
- Attachments
-
- Pandora.error.rar
- Here is the error log file. Hope it helps.
- (3.49 KiB) Downloaded 236 times