When I try to upgrade Buzz Aldrin's Space Program Manager, The download goes to the end and then fails. I get a message saying "An error occured when downloading information from the server." See attached screenshot.
How do I fix this?
--Dav
Can't Download Upgrade
Re: Can't Download Upgrade
Hello davanden,
Sorry to hear you're having issues. Do you have a firewall or antivirus installed? Also, are you experiencing problems with other Slitherine games as well?
Cheers,
Sorry to hear you're having issues. Do you have a firewall or antivirus installed? Also, are you experiencing problems with other Slitherine games as well?
Cheers,
Re: Can't Download Upgrade
Yes, I do have both firewall and antivirus. I can't tell if it happens with other Slitherine games, as when I try to update them, they say they are already up to date.
--Dav
--Dav
Re: Can't Download Upgrade
Hello davanden,
Let me redirect Customer Support to this thread so that they can help you out.
Cheers,
Let me redirect Customer Support to this thread so that they can help you out.
Cheers,
Re: Can't Download Upgrade
Download it manually from the linK below:
http://ftp.us.matrixgames.com/pub/BuzzA ... p-v165.zip
Once you have downloaded the file please unzip it. Run the extracted file to update the game.
http://ftp.us.matrixgames.com/pub/BuzzA ... p-v165.zip
Once you have downloaded the file please unzip it. Run the extracted file to update the game.
Re: Can't Download Upgrade
I too am getting the very same error
Regards
Regards
Re: Can't Download Upgrade
Check the anti-virus and firewall, otherwise download it manually from the link below:Imperator wrote:I too am getting the very same error
Regards
http://ftp.us.matrixgames.com/pub/BuzzA ... -v1625.zip
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Re: Can't Download Upgrade
FYI, the most recent patch can always be downloaded from: ftp://ftp.matrixgames.com/pub/BuzzAldri ... amManager/
BASPM predecessor: http://sourceforge.net/projects/raceintospace/