When I get to the MC the first part of the video plays, then the miniscreen goes black once I enter countdown and just hangs there. I have uninstalled and reinstalled and no change. I have the game through steam.
n another note I also bought the game in 2014 and it never worked, so I have bought the game twice. Is it possible for me to get a refund from my first buy?
Can't get past launch
Re: Can't get past launch
Hello mrfrost55,
Welcome to the forums! That's very strange, can you post your output_log.txt file so that I can take a look at it?
Regarding your second question, please contact Customer Support at support at slitherine.co.uk so that they can review your case.
Cheers,
Welcome to the forums! That's very strange, can you post your output_log.txt file so that I can take a look at it?
Regarding your second question, please contact Customer Support at support at slitherine.co.uk so that they can review your case.
Cheers,
Re: Can't get past launch
I have been trying to send the file to you for an hr, pastebin says its too big, so I tried to send it direct, and through open note, when I submit the file it says "The extension odt is not allowed"
Re: Can't get past launch
Please put the file inside a zip file and upload that instead. Also, see if you can include the savefile that is causing the problem inside the package as well.
Cheers,
Cheers,
Re: Can't get past launch
here is the zip file
- Attachments
-
- New folder (2).zip
- (37.09 KiB) Downloaded 180 times
Re: Can't get past launch
Thank you for the file. I took a look at it, but it's not giving me the full picture. Can I ask you to also upload the save file that triggers the problem? You can find more info on save files here.
Cheers,
Cheers,