Help with download of game please?

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reddog000
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Fri Apr 12, 2013 12:10 am

Help with download of game please?

Post by reddog000 » Sun May 29, 2016 5:21 pm

Hello,

I have a new laptop without optical drive. Could I please get a new download link to download this game please? Your help is much appreciated...thanks!

zakblood
Most Active User 2017
Most Active User 2017
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Joined: Thu Jun 12, 2014 6:44 pm

Re: Help with download of game please?

Post by zakblood » Sun May 29, 2016 6:57 pm

Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

reddog000
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Fri Apr 12, 2013 12:10 am

Re: Help with download of game please?

Post by reddog000 » Sun May 29, 2016 9:45 pm

okies will do zakblood thanks!

diehard
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Re: Help with download of game please?

Post by diehard » Thu Nov 02, 2017 3:37 am

why I can't download at my product area? At there it show [core], I click it, it give me a ftp site but when I click it, it show 550 permission denied?
can you fix that link so that in future when I need to download it, I can download it in my product area rather than have to keep asking support to send me new link.

zakblood
Most Active User 2017
Most Active User 2017
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Joined: Thu Jun 12, 2014 6:44 pm

Re: Help with download of game please?

Post by zakblood » Thu Nov 02, 2017 4:54 am

please try another browser, some browser work with ftp sites and some don't, chrome for one does, but there are others.

you can only download the products you own and are registered in your account

diehard
Private First Class - Opel Blitz
Private First Class - Opel Blitz
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Re: Help with download of game please?

Post by diehard » Fri Nov 03, 2017 6:43 am

I use filezilla (ftp client) still cannot download, it show permission denied.
If I use firefox download, it will disconnect then I can't resume again.
At my Member area, I found out it is 1041 version which about 564MB. Then in forum I found out the last version is 1048 which 35.7MB.
So I have to download 1041 first then install it? later only update with 1048?
Why I can't see 1048 at my member area/my products ?

I though all should put at "My products" so that I can easily find the latest rather than still have to search in forum.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 13870
Joined: Thu Jun 12, 2014 6:44 pm

Re: Help with download of game please?

Post by zakblood » Fri Nov 03, 2017 7:35 am

all you need is the latest as all updates are inclusive, unless it's a beta, which then isn't shown unless on the forums
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will ask for support staff to recheck the members link again to core, thanks and sorry for your issue

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