Error launching Civil War 2

Moderator: Ageod

Post Reply
Tiopepe
Senior Corporal - Ju 87G
Senior Corporal - Ju 87G
Posts: 84
Joined: Fri Mar 16, 2012 6:19 pm

Error launching Civil War 2

Post by Tiopepe » Sun Dec 16, 2018 12:44 am

Hi, im having problems to load the game.

Ive purchased recently with the expansion Bloody road. Firt, install the core game. From the menu update to last patch 1.06.3 and then install the expansion.

Once installed everything, could load the game properly and after play tutorial dont noticed any problem. But went try to launch the game a second time, allways appears an crash error through the direct access of the game (CW2.exe)

I send you both screens with the error message.

Hope you can help me with this problem.

Thank you

Tiopepe
Attachments
CivilWar2 crash.zip
(191.73 KiB) Downloaded 35 times

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15136
Joined: Thu Jun 12, 2014 6:44 pm

Re: Error launching Civil War 2

Post by zakblood » Sun Dec 16, 2018 7:20 am

nothing readable in the file for me, so can you upload a report thanks, so some more details are given thanks and sorry for your issue, but not enough information to go on in the post

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just zip the file then attach it to your post as it's a Txt file which is then not permitted to attach to the forum, where as a zip file is.

zakblood
Most Active User 2017
Most Active User 2017
Posts: 15136
Joined: Thu Jun 12, 2014 6:44 pm

Re: Error launching Civil War 2

Post by zakblood » Sun Dec 16, 2018 7:21 am

Open the game installation folder and delete the userpath.ini file. Start a new game and check if the issue persists.
is what support are mentioning on any errors which sound like your having, so post a report and or do that as well and see if it helps, good luck

VPaulus
Slitherine
Slitherine
Posts: 7885
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error launching Civil War 2

Post by VPaulus » Tue Dec 18, 2018 11:34 pm

Also attach the !Main log.txt file.

You can find the log file in your Windows documents folder at:
...\Documents\My Games\Civil War II\CW2\Logs

Post Reply

Return to “Civil War II : Tech Support”