The Patch doesn't work on my PC

Commander - The Great War: Tech Support

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IvanGrozni
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Sun Dec 01, 2013 3:54 pm

The Patch doesn't work on my PC

Post by IvanGrozni »

After installing 1.4 patch the game doesn't work.
After clicking on start a new game, it seems like the game freezes and the loading screen just stays there indefinetly. If I click my mouse, the game crashes back to windows.

I played a few games with the 1.3, everything was ok.
I tried reinstalling the game several times and then applying patch but to no avail.

I would appreciate if someone could try and help me.
Here is the content of ctgw.log file;

Log date: 2014-01-08 13:24:36
[13:24:36][15dc]Commander: The Great War(v 1.4.0)
[13:24:38][15dc]Loading main script
[13:24:38][15dc]Loading app script
[13:24:38][15dc]Script init
[13:24:38][15dc]App version:1.4.0
[13:24:38][15dc]Today is: 8.1.2014
[13:24:40][54c]Starting track: data/music/main_menu.ogg
[13:24:53][14a4]Map loaded in 0.07sec
[13:24:53][14a4]Faction impassable joined neutral
[13:24:53][14a4]Faction france joined neutral
[13:24:53][14a4]Faction britain joined neutral
[13:24:53][14a4]Faction germany joined neutral
[13:24:53][14a4]Faction russia joined neutral
[13:24:53][14a4]Faction turkey joined neutral
[13:24:53][14a4]Faction belgium joined neutral
[13:24:53][14a4]Faction italy joined neutral
[13:24:53][14a4]Faction netherlands joined neutral
[13:24:53][14a4]Faction usa joined neutral
[13:24:53][14a4]Faction sweden joined neutral
[13:24:53][14a4]Faction denmark joined neutral
[13:24:53][14a4]Faction finland joined neutral
[13:24:53][14a4]Faction greece joined neutral
[13:24:53][14a4]Faction spain joined neutral
[13:24:53][14a4]Faction portugal joined neutral
[13:24:53][14a4]Faction switzerland joined neutral
[13:24:53][14a4]Faction romania joined neutral
[13:24:53][14a4]Faction bulgaria joined neutral
[13:24:53][14a4]Faction norway joined neutral
[13:24:53][14a4]Faction arabia joined neutral
[13:24:53][14a4]Faction persia joined neutral
[13:24:53][14a4]Faction colonies joined neutral
[13:24:53][14a4]Faction red_finland joined neutral
[13:24:53][14a4]Faction serbia joined entente
[13:24:53][14a4]Faction austria joined central_powers
[13:25:04][14a4]Invalid railroad from: KRISTIANA
[13:25:04][15dc]Maximum texture size: 8192
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: The Patch doesn't work on my PC

Post by johnnybravo »

Thanks for reporting, it will surely be investigated. For I can only advise to downgrade to 1.3 patch.
IvanGrozni
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Sun Dec 01, 2013 3:54 pm

Re: The Patch doesn't work on my PC

Post by IvanGrozni »

I've been trying to solve the problem myself. I have win7 32 bit, amd 64 turionx2, 3gb ram, ati hd3650 512mb graphics card.

The game crashes to windows after clicking on start a new game during the loading screen (I get 'program not responding' message).

In the windows crash report I get this;

Problem signature:
Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 52a8ec8f
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11005
Fault Module Timestamp: 4e31d81d
Exception Code: c0000005
Exception Offset: 0078fcc2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1050


Maybe it is the problem in my ati radeon HD3650 drivers ?

I have the latest drivers installed (13.9).

By using the same logic from a similiar problem (http://steamcommunity.com/app/208200/di ... 395601/#p1)
I tried to insert atioglxx.dll file from the older drivers (11.8 ) next to my ctgw.exe file. However it still doesn't help.

I'm not sure is it the problem with my drivers or maybe win7. Do you think would installing windows xp help ?


I get another crash when I go to Load a previous game screen and try to delet an 'empy' saved game. I suppose this is ok since I don't have any saved games.
In the windows crash report I get this;
Problem signature:
Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 52a8ec8f
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Code: 40000015
Exception Offset: 000a327c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1050
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: The Patch doesn't work on my PC

Post by johnnybravo »

Ivan_Grozny wrote:I've been trying to solve the problem myself. I have win7 32 bit, amd 64 turionx2, 3gb ram, ati hd3650 512mb graphics card.

The game crashes to windows after clicking on start a new game during the loading screen (I get 'program not responding' message).

In the windows crash report I get this;

Problem signature:
Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 52a8ec8f
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11005
Fault Module Timestamp: 4e31d81d
Exception Code: c0000005
Exception Offset: 0078fcc2
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1050


Maybe it is the problem in my ati radeon HD3650 drivers ?

I have the latest drivers installed (13.9).

By using the same logic from a similiar problem (http://steamcommunity.com/app/208200/di ... 395601/#p1)
I tried to insert atioglxx.dll file from the older drivers (11.8 ) next to my ctgw.exe file. However it still doesn't help.

I'm not sure is it the problem with my drivers or maybe win7. Do you think would installing windows xp help ?


I get another crash when I go to Load a previous game screen and try to delet an 'empy' saved game. I suppose this is ok since I don't have any saved games.
In the windows crash report I get this;
Problem signature:
Problem Event Name: APPCRASH
Application Name: ctgw.exe
Application Version: 1.1.0.0
Application Timestamp: 52a8ec8f
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Code: 40000015
Exception Offset: 000a327c
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1050
No no, please don't install Win XP, there should be no need to do that. I play on Win 7 too. If game was working fine on patch 1.3 it has to work on 1.4 too, I am now swamped with iOS version of CTGW (coming soon!) and I will get back to you as soon as possible (should be next week). Sorry for inconvenience.
IvanGrozni
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 12
Joined: Sun Dec 01, 2013 3:54 pm

Re: The Patch doesn't work on my PC

Post by IvanGrozni »

After a lot of drivers installing/uninstalling - I've fixed the problem. :mrgreen:
johnnybravo
Lordz Games Studio
Lordz Games Studio
Posts: 333
Joined: Wed Feb 23, 2011 5:12 pm

Re: The Patch doesn't work on my PC

Post by johnnybravo »

Ivan_Grozny wrote:After a lot of drivers installing/uninstalling - I've fixed the problem. :mrgreen:
Glad to hear you managed to make it work :)

And sorry it was so problematic. OpenGL support on Windows is way worse than advertising :/
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