Problem Loading Rules Into eReader

Forum for technical support for the digital reader version of Field of Glory.

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Slithering
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Fri May 06, 2011 3:02 pm

Problem Loading Rules Into eReader

Post by Slithering »

I am trying to load the rules book into my eReader, but it glitches out on file 12 of 37. It is now in a permanent loop where it tries to load file 12, fails and then tries again.

I have tried uninstalling my antivirus software and disabling my firewall to no effect. Even uninstalling the eReader does not seem to work - when you re-install it starts off at the same place again.

I am using a Dell Dimension PC running current version of Windows 7 with MSSE.
IainMcNeil
Site Admin
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Joined: Fri Apr 01, 2005 10:19 am

Re: Problem Loading Rules Into eReader

Post by IainMcNeil »

Sorry you are having problems. Do you mean the PC application of the reader bought from our store?
Slithering
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Fri May 06, 2011 3:02 pm

Re: Problem Loading Rules Into eReader

Post by Slithering »

The problem is with the eReader. It will not complete loading the rules book, but becomes hung up on file 12 of 37.

Incidentally, this is a genuine copy of the eRules purchased from the Slitherine web store.
IainMcNeil
Site Admin
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Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Re: Problem Loading Rules Into eReader

Post by IainMcNeil »

I passed this on to the dev team and they said they were contacting you so is this all sorted now?
Slithering
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 3
Joined: Fri May 06, 2011 3:02 pm

Re: Problem Loading Rules Into eReader

Post by Slithering »

All sorted out now. :D :D :D

In case anyone experiences this, it will apparently need the new version (dunno which version number :( ) of the reader to fix.
doliphant
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
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Joined: Fri Feb 04, 2011 2:20 am

Re: Problem Loading Rules Into eReader

Post by doliphant »

I am experiencing exactly the same problem. Same file number as well, file 12 of 37. The PC ereader I'm using is v2.0.3. Is there a later one and if so where can it be downloaded from.

Thanks
Daniel
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