Multiplayer bug

Tech support for Panzer Corps

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Lamalice
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Wed Oct 16, 2013 1:45 pm

Multiplayer bug

Post by Lamalice »

Here the message i got since the update.
Not able to finish turn
The file size is different from what the client posted to the server
Is that means that our current games are lost?
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Yeah, on my end it says that the file size of my opponent is different. It will not send my files.
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Btw, I did already install the update.
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
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Re: Multiplayer bug

Post by lordzimoa »

Guys are you already updated to v1.22

viewtopic.php?f=121&t=47244
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Me yep.
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Well, looks like the patch screwed the ongoing mp games up. Oh, my! :roll:
lordzimoa
Lordz Games Studio
Lordz Games Studio
Posts: 2417
Joined: Fri Oct 27, 2006 4:20 pm
Contact:

Re: Multiplayer bug

Post by lordzimoa »

Both needs to be on v1.22, that is for sure.
Rudankort
FlashBack Games
FlashBack Games
Posts: 3836
Joined: Sat Aug 21, 2010 2:23 pm
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Re: Multiplayer bug

Post by Rudankort »

I have tried it on my end, and turns go out fine for me. Also, judging by PBEM admin interface, most other games do not have a problem either. But this does not help you guys. We need to figure out what's going on.

Just to make sure I understand the issue correctly.
- Prior to 1.22 update everything worked fine.
- After 1.22 neither old games nor new ones (created after update) do not work.
- You can create a challenge with no problems, but you cannot upload your moves.

All correct so far?

Some further questions/things to try.
- What iPad and iOS version are you using?
- What kind of internet connection are you using?
- If you have the access to desktop version, does it behave the same?
- If you want, you can PM me your password, so that I can login to your account and see what's going on. This might give me a clue. After I'm done, change the password.
Lamalice
Lance Corporal - Panzer IA
Lance Corporal - Panzer IA
Posts: 14
Joined: Wed Oct 16, 2013 1:45 pm

Re: Multiplayer bug

Post by Lamalice »

All correct
Bug appeared after the update on v 1.21 games
I run ipad 3. Cable connection over wifi
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Ok, ok just started new game and it is working fine. I really think at this point that pre update games did not carry over. That's fine with me as long as new stuff works.

To all my opponents: I will just delete games now.

Thx,

Himmel

Ps: I guess now I can not even surrender as the same error comes up, plus in can not remove games from opponents list. Oh, well.....
Rudankort
FlashBack Games
FlashBack Games
Posts: 3836
Joined: Sat Aug 21, 2010 2:23 pm
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Re: Multiplayer bug

Post by Rudankort »

himmelstoss wrote:Ok, ok just started new game and it is working fine. I really think at this point that pre update games did not carry over. That's fine with me as long as new stuff works.
The old games files are correct, this is confirmed by the fact that you can download them and play your turn. The issue must be caused by some logical error on server side. It should be possible to fix, the only problem is Slitherine office is closed for Christmas, and server guys are not available. When they are back, they should be able to fix the old games. This is an unfortunate delay, for which I apologize. But normally we allow people to claim the game as their victory after their opponent is inactive for one month, so even under normal circumstances the game can hang in the list much longer.

Alternatively I can delete your games via PBEM admin interface. Let me know if you prefer this solution.
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
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Re: Multiplayer bug

Post by bones65 »

hi .. i'm trying to live with this bug.. it's annoying because it's taking 3 times as long to download AND upload the games! now i've just recieved a letter from slitherine saying i've downloaded the games multiple times.. i haven't ! .. but i could've between the amount of time it takes! .. everything was fine until most recent patch. the patch would not work from the 'updates' box on my regular panzercorps start menu,despite trying a number of times .. so i went to the forum and downloaded it successfully first time. but boy is it sloooooow! i'm not very computer literate either, my buddy sometimes comes over to give me a hand, i'm that bad! .. i have howeveer bought everything panzercorps since the beginning,..but have NEVER been able to successfully update from the 'updates box ..it would be REALLY cool if you could make it easier for existing customers.. love the game, not so keen on the updates ;-p
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
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Re: Multiplayer bug

Post by bones65 »

ok .. seems to be sorted :-) ..(sigh!) ..
Rudankort
FlashBack Games
FlashBack Games
Posts: 3836
Joined: Sat Aug 21, 2010 2:23 pm
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Re: Multiplayer bug

Post by Rudankort »

Hi guys!

I've got a message from server guys that the issue might be solved, do the old games work for you now?
janscas
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 50
Joined: Sat Sep 07, 2013 7:58 pm

Re: Multiplayer bug

Post by janscas »

Rudankort wrote:Hi guys!

I've got a message from server guys that the issue might be solved, do the old games work for you now?

Not for me...
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Nope, sry.
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: Multiplayer bug

Post by petirouge »

Hi Guys, we found that the server fix wasn't affecting all the old games. We just run a check on each of them, can you please retry?
Pitemag
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 39
Joined: Fri Dec 06, 2013 2:52 pm

Re: Multiplayer bug

Post by Pitemag »

Hello, i tried to play multiplayer on PC and then i could upload the game. Before i played on Ipad and it dont work from 1.21 to 1.22
But now it works on PC
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
Contact:

Re: Multiplayer bug

Post by bones65 »

mine's fine now :-)
himmelstoss
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 60
Joined: Tue Aug 03, 2010 10:10 pm

Re: Multiplayer bug

Post by himmelstoss »

Nice, all games r working again! Thx much, and happy holidays!

Himmelstoss
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