Trouble with online shopping cart

Having problems with the download service? Need help ordering from the Slitherine shop? Tell us your problems and we'll do what we can to help!

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rallen
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Trouble with online shopping cart

Post by rallen »

I'm having trouble with the online store. I want to order both Panzer Corp and MILITARY HISTORY™ Commander Europe at War.

I add one to the cart and go back to shopping and when I try to add the second, the first is gone. Is there something I an doing incorrectly?

Thanks

Rich
IainMcNeil
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Post by IainMcNeil »

Sorry you are having problems. Are you trying to buy boxed games or downloads?
rallen
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Post by rallen »

I am ordering downloads. I made sure I am logged in and my browser which if Firefox 3.6 does accept cookies.
admin
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Post by admin »

After adding the first game, did you use the continue shopping button? At the moment it does not like it if you navigate back to the site without using that.
rallen
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Post by rallen »

I did use that button.

It looks like it might be something with Firefox. I tried it in Internet Explorer and it seemed to work fine.
admin
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Post by admin »

Ok thanks for the info and glad it is working!
rallen
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Post by rallen »

thanks for your help.
supergio12
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Re: Trouble with online shopping cart

Post by supergio12 »

I have same problem too. Want buy Order of Battle Morning Sun and Marines....but, after i added the first one, used "continue shopping" added the 2nd one but the first one disappeared! I want use my anniversary coupon for both of them...how i can fix that? Same problem with firefox and explorer.
Matrix site works well...but i cant have limited 10% discount for OOB Marines.... :(
JosephM
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Re: Trouble with online shopping cart

Post by JosephM »

Hello Supergio,

I'm sorry you are having problems with the game. The 10% discount was a limited offer intended to be valid for only a week after release, so this was erroneously left live on the Slitherine site. We've now corrected the price to what it should be.

Regarding the Slitherine cart, unfortunately this is an issue with the cart and we cannot fix this at this stage. I'm sorry for this.
supergio12
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Re: Trouble with online shopping cart

Post by supergio12 »

Ok i will buy them on Matrix site then! Thx for fast reply! :D
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