Error when loading a game

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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gortwillsaveus
Sergeant Major - Armoured Train
Sergeant Major - Armoured Train
Posts: 583
Joined: Thu Jan 26, 2012 11:19 pm

Error when loading a game

Post by gortwillsaveus »

I know there was a problem with the servers this weekend,..and it seems to be resolved now.

However, I created a MP game yesterday during the server issues,..and seems to have affected this MP game.
When I try to load my turn (Rescue ia the map),..it says:
"Failed to load the turn correctly. Please check your connection and try again".

Seems all other MP games load fine.
VPaulus
Slitherine
Slitherine
Posts: 8311
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error when loading a game

Post by VPaulus »

It might be corrupted. Contact us and we can delete the game.
gortwillsaveus
Sergeant Major - Armoured Train
Sergeant Major - Armoured Train
Posts: 583
Joined: Thu Jan 26, 2012 11:19 pm

Re: Error when loading a game

Post by gortwillsaveus »

VPaulus wrote:It might be corrupted. Contact us and we can delete the game.
thanks,..but how would I contact you? I mean other then reporting it here?
VPaulus
Slitherine
Slitherine
Posts: 8311
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: Error when loading a game

Post by VPaulus »

gortwillsaveus wrote:
VPaulus wrote:It might be corrupted. Contact us and we can delete the game.
thanks,..but how would I contact you? I mean other then reporting it here?
I'm sorry, contact us at support[at]slitherine.co.uk. You need to provide the game details, such as game name, scenario name and both players usernames.
gortwillsaveus
Sergeant Major - Armoured Train
Sergeant Major - Armoured Train
Posts: 583
Joined: Thu Jan 26, 2012 11:19 pm

Re: Error when loading a game

Post by gortwillsaveus »

thanks! Will do.
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