Unable to dowload

Tech support for Battle Academy

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GUY07
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Wed Apr 08, 2015 1:38 pm

Unable to dowload

Post by GUY07 »

I had downloaded many tyme but i'cant play. (edited, please don't post serial numbers thanks)

Guy Boudreau
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16496
Joined: Thu Jun 12, 2014 6:44 pm

Re: Unable to dowload

Post by zakblood »

what error message to you get?

what version also, site or steam?
How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)
if you need a new download link,

Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.
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