game stops

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bruce1944
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game stops

Post by bruce1944 »

Game stops and box indicates exe problem....
VPaulus
Slitherine
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Re: game stops

Post by VPaulus »

Could you please be more specific? Is it in the ,middle of the game? When starting?
bruce1944
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Re: game stops

Post by bruce1944 »

Mid game. My grand son was playing for a long period, couple of hrs and it shut down twice during that time.
VPaulus
Slitherine
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Re: game stops

Post by VPaulus »

I'm afraid there isn't much I can suggest, if it's in the middle of the game.
Could you please post a DxDiag report file?

How to get a Directx Dialog file:

1. click on "START" (on Windows 8 Press "Windows Key" + "R" and go to step 3)
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
6. open the text file, copy the contents, and post along with your issue.
bruce1944
Sergeant Major - Armoured Train
Sergeant Major - Armoured Train
Posts: 592
Joined: Tue Oct 04, 2011 12:06 am
Location: North East Ohio

Re: game stops

Post by bruce1944 »

As soon as it happens again I'll be happy to!
pipfromslitherine
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Re: game stops

Post by pipfromslitherine »

The DXDiag doesn't need the game to be running or to have crashed, it provides system information to the support team :)

Cheers

Pip
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